Privacy Policy

This Privacy Policy describes how COMPREHENSIVE TRADING LTD ("we", "us", or "our") collects, uses, and protects your personal information when you visit or make a purchase from our website sonteria.shop.

We are committed to protecting your privacy and ensuring that your personal data is handled securely and in accordance with applicable data protection laws and regulations.

Information We Collect

When you visit our website or place an order, we may collect the following information:

• Personal information such as name, email address, phone number, and shipping address
• Order and transaction details
• Payment information (processed securely by third-party payment providers; we do not store full payment details)
• Technical information such as IP address, browser type, device information, and usage data
• Customer communications, including emails or messages sent to our support team

How We Use Your Information

We use your personal information for the following purposes:

• To process, fulfill, and deliver orders
• To communicate with you regarding orders, inquiries, or customer service matters
• To process payments and prevent fraudulent transactions
• To improve our website, products, and customer experience
• To comply with legal, regulatory, or accounting requirements

Sharing Your Information

We may share your personal information with trusted third parties only when necessary, including:

• Payment processors (such as PayPal or other secure payment providers)
• Shipping and logistics partners for order delivery
• Service providers supporting website operations and customer service
• Legal or regulatory authorities when required by law

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

All payments are processed through secure, encrypted third-party payment systems. We do not store full credit card or payment account details on our servers.

Cookies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and improve site functionality.

You may choose to disable cookies through your browser settings; however, some features of the website may not function properly as a result.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data, subject to legal obligations
• Object to or restrict certain data processing activities

To exercise any of these rights, please contact us using the details provided below.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page and will take effect immediately.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Company Name: COMPREHENSIVE TRADING LTD
Email: hensechaddlesone3290@outlook.com
Phone: +44 7436 002049
Address:
College House,
London, HA4 7AE,
United Kingdom